At Rotku (hereinafter referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website https://rotkucnc.com (hereinafter, the “Site”), as well as through contact forms, newsletter subscriptions, social media, and other communication channels.
1. Information We Collect
1.1. Personal Information
We collect personal information that you provide directly through:
- Contact Forms: This includes your name, email address, phone number, company name, and any other information you choose to share in your message.
- Newsletter Subscription Forms: We collect your email address when you subscribe to our newsletter.
- Social Media: We may collect information through our social media interactions, such as your username, comments, “likes,” and other interactions with our content.
- Other Channels: This includes information collected through phone calls, emails, event interactions, and other communication methods.
1.2. Navigation Information
We automatically collect information about your device and browsing on our Site, such as:
- IP Address: The unique identifier for your internet connection.
- Browser Type and Operating System: Information about the software you use to access the Site.
- Visited Pages and Time on the Site: Records of your activity within our Site.
- Information Collected Through Cookies and Similar Technologies: This includes data about your interaction with the Site, preferences, and behaviors.
1.3. Cookies and Other Technologies
We use cookies, tracking pixels, and similar technologies to collect information about your interaction with our Site. This includes:
- Functional Cookies: Necessary for the correct functioning of the Site, such as remembering your preferences or keeping you logged in.
- Performance Cookies: Help us understand how you use the Site, which pages you visit, and how much time you spend on them.
- Advertising Cookies: Used to display ads relevant to your interests and online behavior.
- Tracking Pixels: Technologies that allow us to track the performance of our advertising campaigns on social media and other channels.
You can set your browser to refuse all or some cookies or to alert you when cookies are set. However, if you disable or reject cookies, some parts of the Site may become inaccessible or not function properly.
2. Purpose of Data Processing
We use the collected information to:
- Manage and Respond to Inquiries: Process and manage inquiries made through our contact forms, ensuring an adequate response to your needs.
- Send Marketing Communications: Send you newsletters, promotions, and other marketing communications to which you have voluntarily subscribed.
- Personalize User Experience: Improve your experience on our Site by personalizing content and recommendations according to your preferences and behavior.
- Analyze and Improve Services: Evaluate the performance of our Site and services, making continuous improvements to meet users’ expectations.
- Fulfill Legal Obligations: Comply with our legal and regulatory obligations, including responding to requests from competent authorities.
- Prevent Fraud: Monitor and prevent fraudulent or unauthorized activities on our Site.
3. Legal Basis for Data Processing
The processing of your personal information is based on:
- Consent: When you have given your consent for the processing of your data for one or more specific purposes (e.g., receiving newsletters).
- Performance of a Contract: When processing is necessary for the execution of a contract to which you are a party or to take steps at your request before entering into a contract.
- Legitimate Interests: When processing is necessary for the legitimate interests of Rotku, such as improving our services, responding to your inquiries, or ensuring the security of the Site.
- Legal Compliance: When processing is necessary to comply with a legal obligation to which we are subject.
4. Sharing Information with Third Parties
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with providers who help us operate our business, such as hosting providers, data analysis services, marketing platforms, and other third parties acting on our behalf.
- Legal Compliance: We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, comply with a court order, or cooperate with a government investigation.
- Business Transfers: In the event that Rotku is involved in a merger, acquisition, restructuring, asset sale, or a similar event, your personal information may be transferred as part of that transaction.
5. Data Security
We strive to protect your personal information by implementing appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. This includes:
- Data Encryption: Using encryption for sensitive communications and data transmission.
- Restricted Access: Limiting access to your personal information to employees, contractors, and agents who need to know that information to perform their job.
- Continuous Monitoring: Implementing systems for continuous monitoring and auditing to detect and respond to potential threats.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of unauthorized use or disclosure, the purposes of processing, and whether we can achieve those purposes by other means.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we have about you.
- Rectification: Request the correction of any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent (where processing is based on consent).
- Object: Object to the processing of your personal information when it is based on legitimate interests, unless there are compelling legitimate grounds for processing.
- Portability: Request the transfer of your data to another data controller in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise your rights, you can contact us at sales@rotkucnc.com.
8. Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our Site. We use cookies to:
- Site Functionality: Ensure the correct functioning of the Site, allowing navigation and access to secure areas.
- Remember Preferences: Remember your preferences and settings to improve your experience on future visits.
- Analyze Site Usage: Collect information on how visitors use the Site, enabling us to make continuous improvements.
- Targeted Advertising: Display relevant ads according to your behavior and interests online.
You can set your browser to refuse all or some cookies or to alert you when cookies are set. However, if you disable or reject cookies, some parts of the Site may become inaccessible or not function properly.
9. Links to Third-Party Sites
Our Site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such websites. We recommend reviewing the privacy policies of any third-party websites you visit before providing any personal information.
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. When making these transfers, we ensure that adequate safeguards, such as contractual agreements and approved transfer mechanisms, are in place to ensure that your personal information receives an adequate level of protection.
11. User Age
Our Site is not directed at minors as defined by applicable laws in each country. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without proper consent, we will take steps to delete the information as soon as possible.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through a notice on our Site or through other appropriate means before the changes become effective. The date of the last update is indicated at the end of this Policy.
13. Contact
If you have questions or concerns about our Privacy Policy, the processing of your data, or wish to exercise your privacy rights, please feel free to contact us at sales@rotkucnc.com.
This Privacy Policy was last updated on November 06, 2024.